Privacy Policy | Urbaclean Canada

1. Information We Collect

When you use our website or services, we may collect the following information:

Contact information (name, email address)
Business information (business name, type, location, size)
Service preferences and requirements
Communications with us via forms, chat, or email
Usage data and analytics from your website visits

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and service requests
Provide and improve our commercial cleaning services
Communicate with you about our services and promotions
Analyze website usage to improve user experience
Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:

Service providers who assist in our operations (e.g., email services)
When required by law or to protect our rights
In connection with a business transfer or merger

4. Cookies and Tracking

We use cookies and similar technologies to improve your experience on our website. This includes:

Essential cookies for website functionality
Analytics cookies (via Vercel Analytics) to understand usage patterns
Third-party chat widget (Tawk.to) for customer support

5. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications

7. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through our website chat or contact form.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated revision date.